Clinic Front Desk & Scheduling Specialist

Grande International Hospital; La Grande (OR); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

FSA/HSA options

401K Plan with Roth options

Employer 401K match

Job summary

Grande Ronde Hospital is seeking a Clinic Receptionist to support front office operations. You will greet patients, register, verify insurance, collect copays, and manage check-in/check-out processes using Epic and other systems.

The role requires a CMAA certification, a high school diploma or GED, and at least 12 months of medical front office experience in a fast-paced environment. This is an on-site position in La Grande, Oregon.

Qualifications

• High school diploma or GED – required.
• Certified Medical Administrative Assistant (CMAA) through NHA – required.
• 12 months’ medical front office experience or equivalent – required.

Responsibilities

• Greet patients upon arrival, verify and update patient demographics during check-in, and ensure completion of necessary registration forms.
• Schedule patient appointments, ensuring appropriate time for procedures, and manage schedule changes in the EHR.
• Answer phone calls, take accurate messages, and manage various electronic communications (EHR, text, email, instant messaging).
• Verify insurance benefits and eligibility at scheduling and check-in, seeking assistance with unfamiliar plans as needed.
• Ensure all scheduled patients are checked-in, checked-out, provided an after-visit summary and scheduled for follow-up as appropriate.
• Collect patient payments, including co-pays, deductibles, co-insurance, and non-covered services.

Skills

Communication

Customer service

Organizational skills

HIPAA compliance

Multitasking

Education

High School Diploma or GED

Certified Medical Administrative Assistant CMAA

Tools

MS Office

Epic EHR

Job description

Grande Ronde Hospital is seeking a Clinic Receptionist to support front office operations. You will greet patients, register, verify insurance, collect copays, and manage check-in/check-out processes using Epic and other systems.

The role requires a CMAA certification, a high school diploma or GED, and at least 12 months of medical front office experience in a fast-paced environment. This is an on-site position in La Grande, Oregon.