Patient-First Front Office Specialist

Columbia Pain Management; Tualatin (OR); On-site; USD 33,000 - 42,000; Full time

Job summary

Columbia Pain Management in Tualatin, OR seeks a Front Office Assistant for our medical clinic who welcomes patients, schedules appointments in the EMR, answers phones, and supports daily administrative tasks.

This role requires multitasking, attention to detail, and a friendly, professional demeanor to verify patient information, process payments, maintain a clean waiting area, and assist Spanish-speaking patients when needed.

Qualifications

• Exceptional customer service skills.
• Proficiency in Microsoft Office (1–2 years preferred).
• Medical office experience (1–2 years preferred).
• Electronic Health Records (EMR) experience (1–2 years preferred).

Responsibilities

• Greet and assist patients and visitors; schedule appointments.
• Answer phones, take messages, and route calls as needed.
• Document patient interactions in EMR and forward to staff.
• Verify and update patient demographic information.
• Process payments and prepare end-of-day deposits.
• Maintain a clean, organized waiting area and office.
• Coordinate translation for Spanish-speaking patients when needed.

Skills

Exceptional customer service

Multitasking

Communication

Tools

Microsoft Office

EMR systems

Job description

Columbia Pain Management in Tualatin, OR seeks a Front Office Assistant for our medical clinic who welcomes patients, schedules appointments in the EMR, answers phones, and supports daily administrative tasks.

This role requires multitasking, attention to detail, and a friendly, professional demeanor to verify patient information, process payments, maintain a clean waiting area, and assist Spanish-speaking patients when needed.