Medical Front Desk Specialist - Patient Care & Scheduling

My Access Medical Clinic; Valley (AL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off and company holidays

Vision insurance

Job summary

My Access Medical Clinic is seeking a Medical Receptionist to provide a welcoming experience for every patient. You will greet visitors, manage appointments, handle phone calls, and oversee check-in/out with professionalism and efficiency.

This role supports smooth operations and clear communication between patients, providers, and staff. Qualifications include a high school diploma and experience in fast-paced environments; medical office or EMR experience is preferred.

Qualifications

• High school diploma required.
• Experience in a fast paced, high volume environment preferred.
• Experience in a medical office or EMR system preferred.
• Strong multitasking, organizational, and computer skills.
• Customer service background required.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courteous service.
• Collect and process patient payments (cash, card, deposits).
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Computer skills

Education

High school diploma

Tools

EMR software

Job description

My Access Medical Clinic is seeking a Medical Receptionist to provide a welcoming experience for every patient. You will greet visitors, manage appointments, handle phone calls, and oversee check-in/out with professionalism and efficiency.

This role supports smooth operations and clear communication between patients, providers, and staff. Qualifications include a high school diploma and experience in fast-paced environments; medical office or EMR experience is preferred.