Patient Concierge | Fast-Paced Medical Front Desk

My Access Medical Clinic; Arkansas; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off and company holidays

Vision insurance

Job summary

My Access Medical Clinic in Arkansas seeks a friendly Medical Receptionist to greet patients, manage appointments, answer calls, and handle check-in/check-out with professionalism. You will support seamless communication between patients, providers, and staff while maintaining accuracy in records.

Responsibilities include verifying insurance, processing payments, and updating EMR records, all while upholding HIPAA standards and delivering a welcoming patient experience in a fast-paced

Qualifications

• High school diploma.
• Experience in a fast paced, high volume environment.
• Medical office or EMR experience preferrd.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Skills

Multitasking

Organizational skills

Computer skills

Customer service

Education

High school diploma

Tools

EMR systems

Job description

My Access Medical Clinic in Arkansas seeks a friendly Medical Receptionist to greet patients, manage appointments, answer calls, and handle check-in/check-out with professionalism. You will support seamless communication between patients, providers, and staff while maintaining accuracy in records.

Responsibilities include verifying insurance, processing payments, and updating EMR records, all while upholding HIPAA standards and delivering a welcoming patient experience in a fast-paced