Medical Front Desk Specialist - Patient Care & Scheduling

Chesapeake Urology Associates; Silver Spring (MD); In loco; USD 28.000 - 32.000; Tempo pieno

Descrizione del lavoro

Chesapeake Urology Associates is seeking a Front Desk Receptionist to deliver superb patient and staff service and support the office with minimal supervision.

Responsibilities include scheduling, collecting co-pays, compiling paperwork, entering data into Practice Management and EMR, and assisting with travel to other sites as needed. Strong communication and HIPAA compliance are essential.

Competenze

• Minimum High School Diploma or GED required.
• Minimum of two years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service.

Mansioni

• Create a positive and professional first impression of the practice.
• Schedule appointments and assist with tests directed by the physician.
• Ensure all required patient paperwork is compiled for that day’s appointments.
• Collect co-pays and past balances at check-in and enter them into Practice Management.
• Review for completeness and accuracy, enter demographics into Practice Management and EMR.
• Scan driver’s license and insurance cards into Ntierprise.
• Ensure referrals are obtained, scanned into the EMR, and linked to that day’s appointment.
• Reconcile payment batches at the end of each day and report to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.
• Be willing to travel to other sites within a reasonable region.

Conoscenze

Front desk experience

Customer service

HIPAA compliance

Typing 40 WPM

Communication skills

Formazione

High School diploma or GED

Strumenti

Practice Management software

EMR

Descrizione del lavoro

Chesapeake Urology Associates is seeking a Front Desk Receptionist to deliver superb patient and staff service and support the office with minimal supervision.

Responsibilities include scheduling, collecting co-pays, compiling paperwork, entering data into Practice Management and EMR, and assisting with travel to other sites as needed. Strong communication and HIPAA compliance are essential.