Medical Front Desk Specialist — Patient Care & Scheduling

NY Imaging Specialists; New York (NY); On-site; USD 49,000 - 55,000; Full time

Benefits offered by this job

Starting $24/hr

Health Insurance Day 1

Dental

Vision

Life Insurance

Short-term Disability

Long-term Disability

401k Plan

PTO

8 Holidays (2 floating)

Job summary

New York Imaging (NYI) seeks a Medical Front Desk Receptionist to join our Brooklyn team. You will manage daily office opening/closing, greet patients, assist with scheduling and reminders, and help collect co-pays while maintaining patient records in the EMR system.

The role emphasizes HIPAA privacy compliance, teamwork with radiologists and clinicians, and delivering a compassionate patient experience in a fast-paced diagnostic imaging setting.

Qualifications

• High School diploma required with at least 1 year of experience.
• Excellent communication and customer service experience required.

Responsibilities

• Manage daily opening and closing procedures of the office.
• Welcome patients and visitors, ensuring a professional atmosphere.
• Assist with scheduling, appointment reminders, and co-pay collections.
• Build and maintain patient records in the EMR system.
• Assist with quality assurance surveys and prevention screenings.
• Protect patient privacy in compliance with HIPAA guidelines.

Skills

Communication skills

Customer service

Education

High School diploma

Job description

New York Imaging (NYI) seeks a Medical Front Desk Receptionist to join our Brooklyn team. You will manage daily office opening/closing, greet patients, assist with scheduling and reminders, and help collect co-pays while maintaining patient records in the EMR system.

The role emphasizes HIPAA privacy compliance, teamwork with radiologists and clinicians, and delivering a compassionate patient experience in a fast-paced diagnostic imaging setting.