Radiology Intake Scheduler — Front Desk Lead

NYU Langone Hospitals; New York, Northern (NY, KY); Hybrid; USD 62,000 - 63,000; Full time

Benefits offered by this job

Benefits package

Employee wellness program

Job summary

NYU Langone Health in Manhattan seeks a Secretary II - Intake/Scheduler for Radiology to perform front-end administrative tasks, greet patients, answer calls, and schedule appointments while supporting onboarding of new staff. The role requires coordinating with Epic and ensuring HIPAA compliance.

You will be responsible for patient intake, verifying insurance, and maintaining appointment flow to optimize provider schedules and patient access in a busy radiology setting.

Qualifications

• High School diploma required.
• Three years of secretarial/clerical experience preferred.
• Light, accurate keyboarding skills required.
• Excellent organizational, interpersonal and communications skills essential.
• Knowledge of medical terminology and scheduling software is a plus.

Responsibilities

• Greet patients professionally in person and by phone.
• Answer questions or refer to appropriate contact.
• Schedule patient appointments and manage templates to optimize access.
• Maintain patient records and verify insurance information for scheduling and billing.

Skills

Patient intake

Scheduling

HIPAA knowledge

Front desk operations

Training onboarding

Education

High School diploma

Tools

Epic

Job description

NYU Langone Health in Manhattan seeks a Secretary II - Intake/Scheduler for Radiology to perform front-end administrative tasks, greet patients, answer calls, and schedule appointments while supporting onboarding of new staff. The role requires coordinating with Epic and ensuring HIPAA compliance.

You will be responsible for patient intake, verifying insurance, and maintaining appointment flow to optimize provider schedules and patient access in a busy radiology setting.