Radiology Intake Scheduler - Front Desk Lead

NYU Langone Health; New York (NY); On-site; USD 62,000 - 63,000; Full time

Job summary

NYU Langone Health in Manhattan is seeking a Secretary II - Intake/Scheduler for Radiology to perform front-end administrative tasks, including greeting patients, scheduling appointments, updating records, and supporting onboarding of new hires.

The role emphasizes accurate data entry, insurance verification, HIPAA compliance, and delivering a positive patient experience across in-person and phone interactions.

Qualifications

• High School diploma required; 3 years clerical/secretarial experience.
• Strong organizational, interpersonal, and communications skills.
• Experience with medical scheduling and front desk operations preferred.

Responsibilities

• Greet patients in person and by phone.
• Schedule appointments and manage provider templates.
• Update patient records and verify insurance information.
• Train and onboard new front desk staff.
• Assist with HIPAA and billing-related processes.

Skills

Customer service

Scheduling

Communication skills

HIPAA knowledge

Training onboarding

Education

High School diploma

Tools

Epic

Check Mate kiosks

MyChart

Job description

NYU Langone Health in Manhattan is seeking a Secretary II - Intake/Scheduler for Radiology to perform front-end administrative tasks, including greeting patients, scheduling appointments, updating records, and supporting onboarding of new hires.

The role emphasizes accurate data entry, insurance verification, HIPAA compliance, and delivering a positive patient experience across in-person and phone interactions.