Medical Receptionist — Patient Experience Lead

ConvenientMD LLC; Manchester (NH); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401k match after one year

Short-term disability (company paid)

Job summary

ConvenientMD in Manchester, NH is seeking a Medical Receptionist to serve as the first point of contact for patients. You will greet patients, register them, and handle insurance and billing inquiries while supporting scheduling and referrals.

You will collaborate with the clinical team to ensure smooth patient flow, manage reservations and reception tasks, and master the EMR systems used for medical records. This role offers growth in a growing healthcare company and a supportive team.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator, both written and verbal.
• Detail-oriented with excellent organizational skills.
• Technically proficient with Microsoft Office Suite and EMR software.
• Knowledge of HIPAA regulations and patient confidentiality.

Responsibilities

• Greet patients and visitors with a professional, welcoming demeanor.
• Register patients and ensure accurate completion of forms.
• Handle insurance and billing inquiries and forward to appropriate departments.
• Assist with scheduling referrals and managing patient flow.
• Perform front desk tasks and maintain organized reception area.

Skills

Customer service

Communication

Organizational skills

Multitasking

HIPAA awareness

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Medical Records (EMR) software

Job description

ConvenientMD in Manchester, NH is seeking a Medical Receptionist to serve as the first point of contact for patients. You will greet patients, register them, and handle insurance and billing inquiries while supporting scheduling and referrals.

You will collaborate with the clinical team to ensure smooth patient flow, manage reservations and reception tasks, and master the EMR systems used for medical records. This role offers growth in a growing healthcare company and a supportive team.