Medical Front Desk & Patient Services Specialist

CenterPlace Health; Sarasota (FL); On-site; USD 36,000 - 42,000; Full time

Job summary

CenterPlace Health seeks an administrative professional with medical/dental office knowledge to accurately input data into our computer system. The role requires attention to detail, excellent interpersonal skills, and the ability to assist patients with questions while supporting the health center to deliver quality care.

Daily supervision by the site manager will guide tasks. Key duties include patient registration, scheduling, checkout, billing support, and document management within the EHR.

Qualifications

• High School Graduate or GED.
• Ability to effectively interact with physicians, patients, and other staff.
• Demonstrated knowledge of proper, safe, and efficient use of current office equipment/software.
• Demonstrated knowledge/ability to use Office 365 programs, including Outlook and Word.
• Effective use of Electronic Health Records.

Responsibilities

• Registration: Create new patient accounts and enter/update information in the EHR.
• Pre-Visit: Verify insurance eligibility and obtain necessary authorizations.
• Scheduling: Schedule, reschedule, and manage appointments; handle no-show rebooks.
• Patient Visit: Check in/out, collect missing information, assist with paperwork.
• Cashier: Collect charges, post to patient accounts, reconcile daily totals.
• Document Management: Import and organize documents in the EHR.
• Billing: Support billing tasks and complete billing processes.
• Other: Assist clinical staff and maintain confidentiality; translate if bilingual.

Skills

Interpersonal communication

Office software proficiency

Electronic Health Records

Education

High School Diploma or GED

Tools

Office 365 (Outlook, Word)

Electronic Health Records (EHR)

Job description

CenterPlace Health seeks an administrative professional with medical/dental office knowledge to accurately input data into our computer system. The role requires attention to detail, excellent interpersonal skills, and the ability to assist patients with questions while supporting the health center to deliver quality care.

Daily supervision by the site manager will guide tasks. Key duties include patient registration, scheduling, checkout, billing support, and document management within the EHR.