Medical Front Desk Specialist - Full-Time (Naples)

NexGen Hyperbaric; Naples (FL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Job summary

Dr. Mark Rubino, MD LLC in Naples, Florida is seeking a Front Office Team Member for his medical practice. This full-time role works 35 hours per week with a half-day Friday, handling phones, patient greetings, scheduling, document collection, and basic billing support in AthenaHealth.

You will register patients, verify insurance, collect lab and imaging data, and assist in discharges. Prior medical clinic experience and strong communication are required.

Qualifications

• High school diploma or GED required.
• Minimum of two years’ experience in receptionist type role in medical clinic.
• Patient scheduling and insurance verification experience required.
• Billing experience preferred.
• Strong verbal and written communication skills.
• Must demonstrate patience and compassion with patients at all times.
• Ability to work in a fast-paced team-oriented environment.

Responsibilities

• Answer phones and greet patients and visitors.
• Assist with collection of missing labs, tests, x-rays, etc., and collect samples for outside testing.
• Schedule new and returning patient appointments with appropriate visit lengths.
• Register patients in the AthenaHealth EMR, including collecting insurance and billing information.
• Support physician with discharge tasks as requested.
• Enter daily billing charges into AthenaHealth EMR when applicable.
• Maintain a clean waiting area and ensure HIPAA compliance.
• Participate in onboarding and training of new team members.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Patience & compassion

Team-oriented

Education

High school diploma or GED

Tools

Athenahealth EHR

Job description

Dr. Mark Rubino, MD LLC in Naples, Florida is seeking a Front Office Team Member for his medical practice. This full-time role works 35 hours per week with a half-day Friday, handling phones, patient greetings, scheduling, document collection, and basic billing support in AthenaHealth.

You will register patients, verify insurance, collect lab and imaging data, and assist in discharges. Prior medical clinic experience and strong communication are required.