Front Desk Coordinator

U.S. Oral Surgery Management; Naples, Town of Florida (FL, NY); On-site; USD 26,000 - 33,000; Full time

Job summary

U.S. Oral Surgery Management in Naples, FL is seeking a Front Desk Office Coordinator to join our top-tier practice. This role focuses on excellent patient care, scheduling, and accurate administrative duties.

You will answer phones, schedule appointments, check in patients, post payments, coordinate surgeries, and collaborate with the team in a fast-paced environment. A high school diploma and prior medical or dental office experience are preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in OMS, dental, or medical field preferred.
• Proven administrative experience with growth in previous roles.
• Excellent verbal and written communication.

Responsibilities

• Answer the phone and schedule appointments.
• Check patients in, post payments, and create patient accounts.
• Assist with scheduling surgeries and preparations.
• Collaborate with team to ensure smooth office operations.
• Show versatility and willingness to take on additional duties.

Skills

Multitasking

Customer service

Communication skills

Administrative skills

Medical/dental experience

Education

High school diploma or equivalent

Job description

Job Location: FL01 Naples, Naples, FL 34103
Position Type: Full Time (FT)
Salary Range: $19.00 - $24.00 per hour

Position Purpose

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus.

Principal Responsibilities and Duties

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Minimum Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
• Experience in the OMS, medical, or dental field is required.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.