Clinic Office Assistant - Patient Care, Scheduling & Growth

Physicians Regional Healthcare System; Naples (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Job summary

Physicians Regional Healthcare System in Naples, FL, seeks a Clinic Office Assistant to provide administrative support, handle patient check-in/out, scheduling, and inquiries. You will process payments and maintain records to ensure a positive patient experience.

Ideal candidates have 0–2 years in medical office settings, familiarity with EMR systems, and strong organizational and communication skills. On-site role with comprehensive benefits and opportunities for growth.

Qualifications

• Proficiency in EMR systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with professional demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Responsibilities

• Greet and assist patients during check-in/check-out with accurate information.
• Schedule appointments and coordinate with providers for tests and procedures.
• Process time-of-service payments and invoices per clinic policy.
• Maintain and update patient records and ensure data quality.
• Answer calls and route messages regarding policies and services.

Skills

EMR proficiency

Organizational skills

Verbal and written communication

Multitasking in fast-paced environment

Customer service orientation

Medical terminology knowledge

Tools

EMR software

Job description

Physicians Regional Healthcare System in Naples, FL, seeks a Clinic Office Assistant to provide administrative support, handle patient check-in/out, scheduling, and inquiries. You will process payments and maintain records to ensure a positive patient experience.

Ideal candidates have 0–2 years in medical office settings, familiarity with EMR systems, and strong organizational and communication skills. On-site role with comprehensive benefits and opportunities for growth.