Medical Receptionist

Onspot-Dermatology; Naples (FL); On-site; USD 23,000 - 29,000; Part time

Job summary

OnSpot Dermatology in Naples, FL, is seeking a friendly Front Desk Medical Receptionist to welcome patients and manage check-in/out in a new office.

The role starts at one day per week with potential to increase as patient volume grows. You will provide compassionate customer service, verify insurance, collect co-pays, and coordinate with clinical staff to maintain a smooth patient flow.

Qualifications

• 1 year of experience in a medical office or customer service role.
• Dermatology experience is preferred but not required.
• Strong communication and interpersonal skills are essential.
• Independent and organized, with ability to help build a new office location.
• Commitment to patient privacy and HIPAA regulations.

Responsibilities

• Greet patients with warmth and provide exceptional customer service.
• Check-in/out patients and verify demographic/insurance information.
• Verify insurance eligibility; collect co-pays, balances, and product payments.
• Answer calls and assist with scheduling and inquiries.
• Maintain an organized appointment schedule and communicate delays.
• Coordinate with providers and clinical staff to ensure smooth patient flow.
• Maintain patient confidentiality and HIPAA compliance.
• Contribute to establishing efficient front desk processes at the new Naples location.

Skills

Customer service

Communication

Multitasking

Organized

HIPAA compliance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Part Time Naples, FL, US

4 days ago Requisition ID: 1054

Salary Range: $17.00 To $21.00 Hourly

Front Desk Medical Receptionist

Job Type: Part-Time (1 day a week to start)

At OnSpot Dermatology, we're transforming the way dermatology is delivered. As a leader in mobile healthcare, we bring comprehensive dermatology services directly to patients through our fleet of fully equipped 40-foot mobile medical clinics that serve communities throughout Florida.

As we've continued to grow, we've expanded beyond our mobile practice by openingbrick-and-mortar offices to provide patients with additional access to high-quality dermatologic care.

We're excited to be opening ourbrand-new Naples office and are looking for a friendly, organized, and patient-focused team member to help us establish an exceptional patient experience from day one.

This position will begin at approximately one day per week, with the opportunity to gradually increase hours and days as our Naples office grows and patient volume increases. This is a great opportunity to join a growing practice at the beginning of an exciting new location.

The Opportunity

We're looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist to create an exceptional experience for every patient—from the moment they walk through our doors until they check out.

As the first point of contact, you'll play an essential role in ensuring our new Naples office operates efficiently while providing compassionate, professional customer service.

Because this is a new location, you'll have the opportunity to be part of building the office culture and helping establish a welcoming, organized patient experience as the practice grows.

Responsibilities

• Welcome patients with warmth, professionalism, and exceptional customer service
• Check patients in and out while ensuring demographic and insurance information is accurate
• Verify insurance eligibility and collect co-pays, balances, and product payments
• Answer incoming phone calls and assist patients with scheduling, rescheduling, and general inquiries
• Maintain an organized appointment schedule and communicate any delays or changes
• Coordinate with providers and clinical staff to ensure a smooth patient flow
• Maintain patient confidentiality and comply with all HIPAA regulations
• Help create a welcoming, organized, and positive office environment
• Assist with establishing efficient front desk processes as the new Naples location grows

Qualifications

• Minimum of 1 year of experience in a medical office or customer service role (dermatology experience preferred but not required)
• Excellent communication and interpersonal skills
• Strong computer skills and ability to multitask in a fast-paced environment
• Detail-oriented, dependable, and highly organized
• Passion for providing outstanding patient care and customer service
• Comfortable working independently and helping build a new office location
• Be part of an innovative company that's redefining how dermatology is delivered across Florida
• Join our brand-new Naples office from the beginning
• Work in a collaborative, supportive, and patient-centered environmentGain experience with a growing organization that offers opportunities for professional development
• Competitive hourly pay
• Start with approximately one day per week, with the opportunity to gradually increase hours and days as the Naples office grows
• Be part of building a new location and establishing a positive patient experience from day one