Medical Front Desk Specialist – Patient Care & Scheduling

NexGen Hyperbaric, LLC.; Naples, Northern (FL, KY); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Job summary

Dr. Mark Rubino, MD LLC in Naples, FL is seeking a Front Office Team Member for a full-time schedule of 35 hours per week, with a half-day Friday.

The role includes answering phones, patient check-ins, document collections, appointments, and basic billing duties in a busy medical clinic. The ideal candidate will have at least two years in a medical receptionist role, be proficient with AthenaHealth EMR, and possess strong communication skills.

Qualifications

• High school diploma or GED required.
• Must be proficient in AthenaHealth EMR System.
• Minimum of two years’ experience in receptionist type role in medical clinic required.
• Patient scheduling and insurance verification experience required.
• Billing experience preferred.

Responsibilities

• Answer phones and greet patients and visitors at the front desk.
• Assist with collection of patient documents (labs, tests, x-rays, etc.).
• Schedule new and returning patient appointments with appropriate visit lengths.
• Register patients in AthenaHealth EMR, collecting insurance and billing details.
• Support physician with discharge tasks and daily billing entries when applicable.
• Maintain a clean waiting area and ensure HIPAA compliance and confidentiality.
• Participate in onboarding and training of new team members as needed.
• Other duties as assigned.

Tools

AthenaHealth EMR

Job description

Dr. Mark Rubino, MD LLC in Naples, FL is seeking a Front Office Team Member for a full-time schedule of 35 hours per week, with a half-day Friday.

The role includes answering phones, patient check-ins, document collections, appointments, and basic billing duties in a busy medical clinic. The ideal candidate will have at least two years in a medical receptionist role, be proficient with AthenaHealth EMR, and possess strong communication skills.