Medical Front Desk & Scheduling Specialist

VVIPA MEDICAL GROUP, INC; Big Bear Lake (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Heritage Victor Valley Medical Group is seeking a clinic receptionist to support patient check-in, scheduling, and front-desk operations at our California clinic. You will verify demographics, assist with insurance information, and guide patients to the appropriate staff member for inquiries.

The role requires strong time management, communication, and computer skills, with preference for EMR experience. A supportive team environment and standard benefits are provided.

Qualifications

• High school diploma or equivalent required.
• 1 year of medical office experience.
• Ability to manage time effectively to meet deadlines.
• Effective communication with all levels of staff, patients, providers, and vendors.
• Proficient with computers and Office applications.
• EMR experience preferred.

Responsibilities

• Schedule and check-in patients for appointments per policy.
• Verify patient demographics and insurance information.
• Manage appointment confirmations, cancellations, and rescheduling.
• Collect co-payments and reconcile daily batches.
• Maintain clean, orderly workstation and lobby.
• Document patient communications in EHR and systems.
• Support training of new staff and participate in meetings.
• Handle general inquiries and refer to appropriate staff.

Skills

Time management

Communication

Computer literacy

Education

High School diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Heritage Victor Valley Medical Group is seeking a clinic receptionist to support patient check-in, scheduling, and front-desk operations at our California clinic. You will verify demographics, assist with insurance information, and guide patients to the appropriate staff member for inquiries.

The role requires strong time management, communication, and computer skills, with preference for EMR experience. A supportive team environment and standard benefits are provided.