Medical Receptionist

Valley Medical Group; Easthampton (MA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401(k) Plan with Company Match

Health Savings Account & Flexible-SPA

Generous Paid Time Off

7 Paid Holidays

Company-Paid Long-Term Disability

Company-Paid Life Insurance

Voluntary Life, Accident and Critical-

Job summary

Valley Medical Group in Easthampton, MA, is seeking a friendly Medical Receptionist to join our Family Practice team. You will manage phone and portal communications, check in/out patients, verify demographics and insurance, and document encounters in the EMR.

The 40-hour-per-week role typically runs Monday through Friday between 8am and 5pm, with occasional weekend coverage. A high school diploma or GED and 2+ years of customer service experience are required, and multitasking is essential.

Qualifications

• High school degree or GED
• 2 or more years of customer service experience
• Ability to multitask and prioritize

Responsibilities

• Answer and direct phone calls
• Patient check in: obtain demographic information, insurance verification, collect payments, provide necessary forms
• Patient check out: schedule follow-up appointments
• Document all interactions in the Electronic Medical Record (EMR)

Skills

Customer service experience

Multitask

Education

High school degree or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Regular Full-Time Easthampton Health Center, Easthampton, MA, US

3 days ago Requisition ID: 2939

Salary Range: $18.58 To $26.47 Hourly

Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.

Valley Medical Group is looking for a Medical Receptionist to join our Family Practice team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity!

Position: Medical Receptionist

Location: Easthampton

Hours: 40 hours, Monday-Friday generally between 8am - 5pm, with a weekend rotation of one 4-hour shift every 4-6 weeks. Hours may vary dependent on the needs of the department. Exact schedule to be discussed at time of interview.

As the Medical Receptionist you will be responsible for phone and portal management, which includes answering and directing calls, documenting messages, queueing medications, and relaying messages to patients from Providers. Additionally, you will also be responsible for managing reception in boxes and portal messages by responding to questions and scheduling same day and future appointments.

Job Responsibilities:

• Answer and direct phone calls
• Patient check in: obtain demographic information, insurance verification, collect payments, provide necessary forms
• Patient check out: schedule follow-up appointments
• Document all interactions in the Electronic Medical Record (EMR)

Required Qualifications:

• High school degree or GED
• 2 or more years of customer service experience
• Ability to multitask and prioritize

Additional Preferred Qualifications:

• Experience as a medical receptionist or other front office experience preferred
• Experience working in an electronic medical record (EMR)
• Experience with multiline phones

Valley Medical Group offers:

• Medical, Dental & Vision Plans
• 401(k) Plan with Company Match
• Health Savings Account & Flexible Spending Account
• Generous Paid Time Off
• 7 Paid Holidays
• Company-Paid Long-Term Disability Insurance
• Company-Paid Life Insurance
• Voluntary Life, Accident and Critical Illness Insurance Options
• Company Wellness Program
• Employee Assistance Program
• Free On-Site Parking

We Value Employee Engagement and Inclusive Practices

Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment.

Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.