Healthcare Reception Coordinator & Office Operations Lead

Socket.dev; Easthampton (MA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401(k) Plan with Company Match

Generous Paid Time Off (17 days)

Job summary

Valley Medical Group seeks a Reception Coordinator to join the Easthampton Health Center. The role involves supervising the reception team, ensuring HIPAA compliance, and coordinating daily operations to support patient flow and data integrity.

The position reports to the Health Center Manager and requires strong communication skills, a health/business administration background, and prior supervisory experience in a medical setting. Full-time hours, on-site at Easthampton, MA.

Qualifications

• Associate degree in health or business administration (or equivalent experience).
• Prior supervisor experience.
• 3-5 years of experience in providing medical support services (preferred).

Responsibilities

• Direct supervision of reception staff. Oversees staff recruitment and retention.
• Ensures regulatory compliance with HIPAA and confidentiality laws.
• Monitors staff performance using established benchmarks.
• Identify opportunities for process improvement and work with management team to plan and implement.

Skills

Supervisory experience

HIPAA compliance

Staff recruitment and retention

Education

Associate degree in health or business administration

Job description

Valley Medical Group seeks a Reception Coordinator to join the Easthampton Health Center. The role involves supervising the reception team, ensuring HIPAA compliance, and coordinating daily operations to support patient flow and data integrity.

The position reports to the Health Center Manager and requires strong communication skills, a health/business administration background, and prior supervisory experience in a medical setting. Full-time hours, on-site at Easthampton, MA.