Medical Front Desk Specialist — Check-In & Scheduling

Urgent Team; North Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

Job summary

Ascension Saint Thomas Urgent Care in Franklin, TN is seeking an experienced Medical Receptionist to join our team. You will greet patients, activate files, and support both patients and clinical staff in a fast-paced urgent-care setting.

This full-time role requires a high school diploma, basic computer skills, and comfort with electronic medical records. Prior medical office experience is preferred, and you will manage phones, scheduling, registrations, and payments while upholding safety and

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Greet patients and visitors and guide them through registration.
• Answer multi-line phones, handling filing, faxing, scanning, and patient callbacks.
• Check in and discharge patients and support clinical staff.
• Collect insurance information, verify demographics, process payments, post balances.
• Maintain a neat, professional workspace and adhere to safety procedures.

Skills

Customer service

Phone handling

Teamwork

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Job description

Ascension Saint Thomas Urgent Care in Franklin, TN is seeking an experienced Medical Receptionist to join our team. You will greet patients, activate files, and support both patients and clinical staff in a fast-paced urgent-care setting.

This full-time role requires a high school diploma, basic computer skills, and comfort with electronic medical records. Prior medical office experience is preferred, and you will manage phones, scheduling, registrations, and payments while upholding safety and