Medical Receptionist - FT/PRN

Urgent Team Walk-in Urgent Care; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

and MORE!

Job summary

Ascension Saint Thomas Urgent Care in Franklin, TN is seeking an experienced Medical Receptionist to greet patients, activate files, and support patients and staff at the front desk.

Responsibilities include answering phones, processing payments, collecting insurance information, and ensuring a clean, professional reception area. The role requires basic computer software knowledge and EMR familiarity, with prior medical office experience preferred.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and EMR systems.
• Prior experience in a medical office setting preferred.

Responsibilities

• Greet patients and visitors and guide them through registration.
• Answer multi-line phones and perform filing, scanning, and callbacks.
• Check in/out patients, support clinical staff, and close the office.
• Collect insurance information, verify demographics, process payments, and post balances.
• Maintain a neat, professional workspace and adhere to health and safety rules.
• Support overall front-desk operations and patient care flow.

Skills

Customer service

Phone handling

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

EMR software

Job description

Ascension Saint Thomas Urgent Care is looking for experienced Medical Receptionists to join our team in Franklin, TN.

Job Summary

The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

Key Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?

Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred

Full-time Benefits Include

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

Prn Benefits Include

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

About Ascension Saint Thomas Urgent Care

Ascension Saint Thomas Urgent Care, with 18 locations in Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.
Ascension Saint Thomas Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Ascension Saint Thomas Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.