Patient-Focused Medical Receptionist – Urgent Care

Ascension Saint Thomas Urgent Care; Franklin (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, Vision

Paid Time Off

Retirement Savings Plans

Job summary

Ascension Saint Thomas Urgent Care in Franklin, TN, seeks an experienced Medical Receptionist to greet patients, activate files, and support staff. This role requires strong front-d desk skills and a patient-friendly demeanor.

You will manage check-in/check-out, process payments, verify demographics, and assist with scheduling. The position offers a full-time schedule, benefits, and opportunities to work with a dedicated care team. On-site location with rotating shifts.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Skills

Customer service

Phone skills

Education

High school diploma

Tools

EMR familiarity

Job description

Ascension Saint Thomas Urgent Care in Franklin, TN, seeks an experienced Medical Receptionist to greet patients, activate files, and support staff. This role requires strong front-d desk skills and a patient-friendly demeanor.

You will manage check-in/check-out, process payments, verify demographics, and assist with scheduling. The position offers a full-time schedule, benefits, and opportunities to work with a dedicated care team. On-site location with rotating shifts.