Patient Access Concierge — Scheduling & Billing

OrthoNebraska; Omaha (NE); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

OrthoNebraska is seeking a Patient Access Representative to greet patients and ensure a smooth check-in experience. You will verify insurance, schedule appointments, and collect upfront payments in a fast-paced setting.

Your role requires a high school diploma and 2+ years in customer service; healthcare experience is preferred. Proficiency with EMR systems and strong communication skills are essential to deliver exceptional patient service.

Formación

• High School diploma or equivalent required.
• 2+ years in customer service is required; healthcare experience preferred.
• Familiar with EMR systems and basic computer software.

Responsabilidades

• Provide exceptional customer service to patients and families.
• Verify insurance and collect copayments when needed.
• Register patients and schedule appointments accurately.
• Enter demographic and insurance data into the EMR efficiently.
• Assist patients with wayfinding and paperwork as needed.
• Maintain confidentiality and participate in team meetings.

Conocimientos

Customer service

Communication

Empathy

Team player

Adaptability

Educación

High School diploma or equivalent

Herramientas

EMR software

Descripción del empleo

OrthoNebraska is seeking a Patient Access Representative to greet patients and ensure a smooth check-in experience. You will verify insurance, schedule appointments, and collect upfront payments in a fast-paced setting.

Your role requires a high school diploma and 2+ years in customer service; healthcare experience is preferred. Proficiency with EMR systems and strong communication skills are essential to deliver exceptional patient service.