Medical Front Desk & Scheduling Specialist

Summit Health Management; Westfield (WV); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health Management is hiring a Medical Receptionist/Patient Service Representative to greet visitors, manage registration, verify insurance, and schedule appointments. You will handle phone calls, collect payments, process self-pay charges, and maintain accurate patient records in a fast-paced, friendly environment.

Requirements include a high school diploma or GED, strong customer service skills, and proficient computer use with EHR and Practice Management systems.

Qualifications

• High School Graduate or GED required.
• Excellent customer service skills and ability to communicate clearly.
• Experience with medical office terminology preferred.

Responsibilities

• Greets visitors, patients and families in a friendly professional manner and directs them appropriately.
• Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
• Answers and directs telephone calls, takes accurate messages, and delivers them to the appropriate person.
• Schedules appointments accurately according to department guidelines; uses waitlists when applicable.
• Collects payments, reconciles daily payments and prepares deposits; updates patient accounts and insurance information.

Skills

Customer service

English communication

Education

High School Diploma or GED

Tools

EHR

Practice Management System

Job description

Summit Health Management is hiring a Medical Receptionist/Patient Service Representative to greet visitors, manage registration, verify insurance, and schedule appointments. You will handle phone calls, collect payments, process self-pay charges, and maintain accurate patient records in a fast-paced, friendly environment.

Requirements include a high school diploma or GED, strong customer service skills, and proficient computer use with EHR and Practice Management systems.