Medical Front Desk & Scheduling Specialist

Beth Israel Lahey Health; United States; Presencial; USD 25.000 - 43.000; Jornada completa

Descripción de la vacante

Beth Israel Lahey Health is seeking a front desk receptionist in Plymouth at Cordage Park & Pinehills locations. The role involves patient registrations, insurance coordination, and scheduling while maintaining accurate medical records.

Expect duties including greeting patients, collecting co-pays, processing consents, and using Meditech for billing. Strong communication and problem-solving are essential; two years of clerical/billing experience preferred.

Formación

• Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, and effective oral and written communication.
• Previous experience with hospital registration system and secretarial experience preferred.
• Ability to work independently with minimal supervision and handle pressure.
• Two years of secretarial/clerical/billing experience.

Responsabilidades

• Greet patients and visitors with courtesy and professionalism on the front desk.
• Register patients with accurate demographics, insurance, and referring physician information.
• Obtain patient consents and signatures as required.
• Prepare and maintain patient medical records for completeness.
• Collect co-pays and deductibles per policy.
• Screen calls and direct to appropriate staff; maintain communications.
• Assist in data collection for departmental reports.
• Schedule patient appointments to optimize clinical staff schedules.
• Coordinate insurance eligibility, benefits, authorizations, and re-certifications.
• Resolve insurance denials and billing discrepancies; reconcile charges daily in Meditech.
• Support special projects; log deliveries and department acquisitions.
• Perform additional secretarial duties as needed.

Conocimientos

Medical terminology

Interpersonal skills

Verbal and written communication

Basic computer skills

Problem-solving

Ability to work independently

Decision making

Customer service experience

Educación

Medical Assistant/Secretary certificate or equivalent experience

Herramientas

Meditech billing system

Hospital registration system

Descripción del empleo

Beth Israel Lahey Health is seeking a front desk receptionist in Plymouth at Cordage Park & Pinehills locations. The role involves patient registrations, insurance coordination, and scheduling while maintaining accurate medical records.

Expect duties including greeting patients, collecting co-pays, processing consents, and using Meditech for billing. Strong communication and problem-solving are essential; two years of clerical/billing experience preferred.