Medical Front Desk & Scheduling Specialist

Nira Medical Group; Lehi (UT); On-site; USD 32,000 - 40,000; Full time

Job summary

Nira Medical Group in Lehi, Utah is seeking a friendly Receptionist to be the first point of contact for patients and to ensure a professional, welcoming experience at the front desk. You will manage check-in/check-out, scheduling, phone and portal communications, and insurance verification, collaborating with clinicians and central support to maintain accurate records and smooth clinic flow.

Strong organizational and communication skills are essential to coordinate referrals and document

Responsibilities

• Check patients in upon arrival by verifying and scanning required identification and insurance cards.
• Collect time-of-service payments, including copays and self-pay balances, per clinic policy.
• Print and provide patient education materials and related orders when needed.
• Schedule new patient appointments and coordinate referrals as per EMR guidelines.
• Answer phone calls, manage voicemails, and respond to patient portal messages promptly.
• Verify insurance eligibility and benefits prior to appointments.
• Perform other front desk duties to support clinic flow and patient satisfaction.

Job description

Nira Medical Group in Lehi, Utah is seeking a friendly Receptionist to be the first point of contact for patients and to ensure a professional, welcoming experience at the front desk. You will manage check-in/check-out, scheduling, phone and portal communications, and insurance verification, collaborating with clinicians and central support to maintain accurate records and smooth clinic flow.

Strong organizational and communication skills are essential to coordinate referrals and document