Medical Front Desk Receptionist — Calm & Organized

All Seniors Foundation; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

NPMD is seeking a reliable, friendly medical clinic receptionist to support the office from the first phone call through check-out in Los Angeles. This in-person front desk role suits someone who enjoys people, details, scheduling, and a steady clinical environment.

You will greet patients, answer phones, schedule appointments, collect basic information, verify insurance, and assist with check-in and check-out while keeping HIPAA-minded practices and patient privacy at the forefront.

Qualifications

• Prior front desk or medical office experience preferred.
• Comfortable using computers, phones, calendars, email.
• Strong communication, confidentiality, and attention to detail.
• Ability to stay organized when handling multiple patients or calls.

Responsibilities

• Greet patients and visitors with a calm, professional, and respectful tone.
• Answer phones, route calls, take messages, and help patients understand next steps.
• Schedule, confirm, reschedule, and coordinate appointments across calendars.
• Collect and verify basic patient information, insurance details, forms, and contacts.
• Support check-in and check-out, reminders, instructions, and referrals.
• Keep front desk, waiting area, forms, and office flow organized throughout the day.
• Follow HIPAA-minded office practices and protect patient privacy.

Skills

Front desk experience

Customer service

Phone etiquette

Communication

Attention to detail

Confidentiality

Tools

EHR systems

Job description

NPMD is seeking a reliable, friendly medical clinic receptionist to support the office from the first phone call through check-out in Los Angeles. This in-person front desk role suits someone who enjoys people, details, scheduling, and a steady clinical environment.

You will greet patients, answer phones, schedule appointments, collect basic information, verify insurance, and assist with check-in and check-out while keeping HIPAA-minded practices and patient privacy at the forefront.