Medical Front Desk & Scheduling Specialist

Beth Israel Lahey Health; Lahey (TX); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health's Primary Care team is seeking a frontline office representative who delivers the highest standards of patient service. You will handle registration, scheduling, co-pay collection, billing, and appointment confirmations, shaping the patient experience from first contact.

The ideal candidate has a high school diploma or GED, at least one year in a high-volume customer service role, strong communication and PC skills, and the willingness to comply with influenza

Qualifications

• Education - High School Degree or GED.
• 1 year in a high-volume customer service role.
• Strong customer service, PC, written and verbal communication skills; ability to multitask.

Responsibilities

• Handle phone interactions, registration, scheduling, co-pay collection, billing and appointment confirmations.
• Be the first impression of the office and support the patient experience.
• Ensure accurate data entry and timely communication with patients and staff.

Skills

Customer service

PC skills

Multitask

Communication

Education

HS Diploma

Job description

Beth Israel Lahey Health's Primary Care team is seeking a frontline office representative who delivers the highest standards of patient service. You will handle registration, scheduling, co-pay collection, billing, and appointment confirmations, shaping the patient experience from first contact.

The ideal candidate has a high school diploma or GED, at least one year in a high-volume customer service role, strong communication and PC skills, and the willingness to comply with influenza