Medical Front Desk & Scheduling Specialist

Central Jersey Medical Center; Harbor Terrace (NJ); On-site; USD 34,000 - 40,000; Full time

Job summary

Central Jersey Medical Center in Perth Amboy, NJ seeks a receptionist to support front desk operations, schedule appointments, greet patients, and collect demographic and insurance information.

The role requires accurate data entry, verification of coverage with insurers, and maintaining HIPAA confidentiality, with at least two years of clerical experience.

Candidates must work well in a team, handle daily cash collections, and follow CJMC policies.

Qualifications

• Minimum of two (2) years or more experience in clerical/office support work or equivalent
• Ability to adhere to CJMC policies and procedures
• Proven ability to maintain confidentiality and privacy standards

Responsibilities

• Books, coordinates and reschedules patient appointments.
• Greet patients in a prompt, pleasant, and helpful manner.
• Maintains and updates current information on providers’ schedules.
• Answers telephone, screens calls, and provides information to callers as needed.
• Contacts patients to confirm appointments.
• Assembles patients’ charts and creates charts for all new patients.
• Conduct personal interview to obtain demographic and insurance information and enters such information into computer.
• Obtain required signatures on legal consents and insurance forms.
• Contact insurers to verify coverage and establish PCP when necessary.
• Make adjustments to computer classification of claims to reflect expected pay source.
• Answer inquiries from patients and public regarding regulations and services; refer inquiries as needed.
• Performs exit billing and discusses patient account balances with responsible party.
• Responsible for daily cash collections.
• Maintain daily log of uncompensated care applications and other state/local governmental applications.
• Input data into the ancillary database.
• Collect and batch daily encounters.
• Other front end duties as assigned.

Skills

Adapt to changes

Follow instructions

Work with minimal supervision

Follow-through

Confidentiality

Timely completion

Policy knowledge

Team player

Job description

Central Jersey Medical Center in Perth Amboy, NJ seeks a receptionist to support front desk operations, schedule appointments, greet patients, and collect demographic and insurance information.

The role requires accurate data entry, verification of coverage with insurers, and maintaining HIPAA confidentiality, with at least two years of clerical experience.

Candidates must work well in a team, handle daily cash collections, and follow CJMC policies.