Medical Scheduler & Front Desk Specialist

IR Centers; Monroe Township (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

IR Centers at NJU is seeking a Medical Receptionist / Surgical Scheduler to welcome patients, check them in for appointments, and manage referrals in an outpatient setting across Monroe Township and Voorhees Township, NJ.

You will schedule consultations and procedures, coordinate with clinicians, update patient demographics and insurance, and use the EMR system to align physician availability with patient needs.

Qualifications

• High school diploma or equivalent required.
• 2 years of medical scheduling experience required.
• English proficiency; bilingual preferred.

Responsibilities

• Greet callers warmly and provide courteous service.
• Be the first point of contact for patients at our practice.
• Use sound judgment when handling highly sensitive medical information.
• Answer calls within three-four rings.
• Schedule patients and update demographics and insurance information accurately.
• Confirm, cancel, reschedule and update patient appointments as requested.
• Use the EMR system to align physician availability with patient needs.
• Able to schedule appointments based on clinic guidelines.
• Maintain scheduling records for accurate patient data.
• Communicate with physicians and staff about scheduling concerns.
• Process requests from other medical offices (fax records, etc.).
• Address patient concerns efficiently and professionally.
• Perform other clerical duties as assigned.

Skills

Medical scheduling

Customer service

Multitasking

EMR systems

Microsoft Office

Education

High school diploma or equivalent

Tools

EMR system

Microsoft Office

Job description

IR Centers at NJU is seeking a Medical Receptionist / Surgical Scheduler to welcome patients, check them in for appointments, and manage referrals in an outpatient setting across Monroe Township and Voorhees Township, NJ.

You will schedule consultations and procedures, coordinate with clinicians, update patient demographics and insurance, and use the EMR system to align physician availability with patient needs.