Medical Front Desk — Patient Experience & Scheduling

Princeton Orthopaedic Associates; Princeton (NJ); On-site; USD 22,000 - 33,000; Full time

Job summary

Princeton Orthopaedic Associates is seeking a Medical Front Desk Receptionist to be the welcoming face of the practice in Central New Jersey. You will greet patients, collect co-pays, schedule visits, verify insurance, and maintain precise EMR records while protecting patient privacy under HIPAA.

This full-time, non-exempt role requires strong organizational and communication skills, a patient-focused approach, and flexibility to work at regional office sites as needed.

Qualifications

• High school diploma or equivalent required.
• Front desk/medical office experience preferred.
• Familiarity with HIPAA regulations.

Responsibilities

• Greet patients professionally, manage intake/check-out, collect co-pays/balances, and maintain a welcoming reception area.
• Schedule appointments, verify insurance, prep charts, and secure referrals.
• Maintain EMR records and manage calls and emails while protecting patient privacy (HIPAA).
• Collaborate with clinical staff to optimize patient flow and keep front desk stocked.

Skills

Organizational skills

Communication skills

Team player

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Princeton Orthopaedic Associates is seeking a Medical Front Desk Receptionist to be the welcoming face of the practice in Central New Jersey. You will greet patients, collect co-pays, schedule visits, verify insurance, and maintain precise EMR records while protecting patient privacy under HIPAA.

This full-time, non-exempt role requires strong organizational and communication skills, a patient-focused approach, and flexibility to work at regional office sites as needed.