Receptionist

Central Jersey Medical Center; Harbor Terrace (NJ); On-site; USD 34,000 - 40,000; Full time

Job summary

Central Jersey Medical Center in Perth Amboy, NJ seeks a receptionist to support front desk operations, schedule appointments, greet patients, and collect demographic and insurance information.

The role requires accurate data entry, verification of coverage with insurers, and maintaining HIPAA confidentiality, with at least two years of clerical experience.

Candidates must work well in a team, handle daily cash collections, and follow CJMC policies.

Qualifications

• Minimum of two (2) years or more experience in clerical/office support work or equivalent
• Ability to adhere to CJMC policies and procedures
• Proven ability to maintain confidentiality and privacy standards

Responsibilities

• Books, coordinates and reschedules patient appointments.
• Greet patients in a prompt, pleasant, and helpful manner.
• Maintains and updates current information on providers’ schedules.
• Answers telephone, screens calls, and provides information to callers as needed.
• Contacts patients to confirm appointments.
• Assembles patients’ charts and creates charts for all new patients.
• Conduct personal interview to obtain demographic and insurance information and enters such information into computer.
• Obtain required signatures on legal consents and insurance forms.
• Contact insurers to verify coverage and establish PCP when necessary.
• Make adjustments to computer classification of claims to reflect expected pay source.
• Answer inquiries from patients and public regarding regulations and services; refer inquiries as needed.
• Performs exit billing and discusses patient account balances with responsible party.
• Responsible for daily cash collections.
• Maintain daily log of uncompensated care applications and other state/local governmental applications.
• Input data into the ancillary database.
• Collect and batch daily encounters.
• Other front end duties as assigned.

Skills

Adapt to changes

Follow instructions

Work with minimal supervision

Follow-through

Confidentiality

Timely completion

Policy knowledge

Team player

Job description

Overview

The Central Jersey Medical Center is a Federally Qualified Health Centers in the state of NJ. Our mission is to provide primary and preventative care to patients regardless of ability to pay, race, ethnicity, and cultural competence. CJMC has locations in the Middlesex and Essex County areas and provide services to our patients in specialties such as Pediatrics, Internal Medicine, OB/GYN, as well as Dental care. By joining and being a member of our team, you will be able to give great care to patients as well as work in a great environment.

Location: Perth Amboy

Responsibilities

The fundamental reason this classification exists is to ensure that patients of the Medical Center are scheduled in an efficient and timely manner. The position requires that the CJMC staff prepares and collect all necessary documentation and update all patient information to facilitate payment from the various insurance carriers. Additionally, the CJMC staff is required to maintain patients’ confidentiality in regards to HIPAA and other federal, state and local regulations as stated in the CJMC policies and procedures manual. As a Receptionist, you will be responsible for performing the following duties:

• Books, coordinates and reschedules patient appointments.
• Greet patients in a prompt, pleasant, and helpful manner.
• Maintains and updates current information on providers’ schedules.
• Answers telephone, screens calls, and provides information to callers as needed.
• Contacts patients to confirm appointments.
• Assembles patients’ charts, and creates chart for all new patients.
• Conduct personal interview to obtain required demographic and insurance information and enters such information into computer.
• Obtain required signatures on legal consents and insurance forms.
• Contact insurers to verify coverage and assure that we are the PCP, where necessary.
• Make adjustments to the computer classification of claims to most accurately reflect the expected pay source.
• Answer inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department.
• Performs exit billing and discuss patient’s account balance with responsible party.
• Responsible for daily cash collections.
• Maintain daily log of uncompensated care applications and other state and local governmental applications.
• Input data into the ancillary data base.
• Collect and batch daily encounters.
• Other front end duties as assigned.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated ability to adapt to changes readily.
• Ability to follow instructions, given either orally or in writing.
• Ability to work with little or no supervision.
• Demonstrate effective follow-through with all task.
• Maintain high level of confidentially.
• Ability to complete assignment in a timely manner.
• Working knowledge of JRMC policies and procedures.
• Able to work as a team player.

TRAINING AND EXPERIENCE:

Minimum of two ( 2 ) years or more experience in clerical/office support work ; OR

any equivalent combination of experience and training that provides the required knowledge, skills and abilities.