Medical Front Desk & Scheduling Specialist

Longstreet Clinic, incorporated; Gainesville (GA); Presencial; USD 32.000 - 45.000; Jornada completa

Descripción de la vacante

Longstreet Clinic, incorporated in Gainesville, GA seeks a professional to support front desk operations within our medical office. You will screen calls, schedule referrals, manage mail, and ensure accurate patient data in the EPIC system.

Ideal candidates have a High School Diploma or GED and customer service or physician's office experience; proficiency with EMR is required to maintain efficient registration and billing processes.

Formación

• High School Diploma or GED is required.
• Knowledge of and proficient use of EMR systems.
• Customer service or physician's office experience preferred.

Responsabilidades

• Screens and refers all incoming calls and visitors to ensure accurate, timely communication.
• Procures patient referrals per physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Logs referrals per guidelines and posts referral numbers to patient accounts.
• Informs patients when referral numbers are needed and how to obtain them.
• Opens and distributes mail daily.
• Ensures accurate patient information in the EPIC system.
• Maintains daily audit journals and enters charges accurately.
• Forwards monthly reports to the Central Business Office.
• Prepares daily deposits per center procedure.
• Updates patient information and arranges payment agreements.
• Maintains front office supplies inventory.

Conocimientos

Customer service

Front desk

Phone screening

Educación

High School Diploma or GED

Herramientas

EPIC EMR

Descripción del empleo

Longstreet Clinic, incorporated in Gainesville, GA seeks a professional to support front desk operations within our medical office. You will screen calls, schedule referrals, manage mail, and ensure accurate patient data in the EPIC system.

Ideal candidates have a High School Diploma or GED and customer service or physician's office experience; proficiency with EMR is required to maintain efficient registration and billing processes.