Medical Front Desk & Scheduling Specialist

Texas A&M University; Bryan (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas A&M University Health Science Center in Bryan, Texas, is seeking a Medical Receptionist I to greet patients and visitors, answer calls for scheduling appointments, and route inquiries to the appropriate clinical staff. The role includes data entry into the Electronic Management System and handling billing/insurance processing and inquiries.

Requirements include a high school diploma or equivalent and at least two years of experience in a medical office setting.

Qualifications

• High school diploma or equivalent.
• Two years of experience in medical office, hospital, nursing home, or home health setting.
• Must be skilled in the operations of a medical office.
• Working knowledge of word processing software.
• Basic computer and typing skills.
• Interpersonal and communication skills.
• Ability to plan and organize effectively.
• Knowledge of HIPAA guidelines.
• Ability to multi-task and work cooperatively with others.

Responsibilities

• Patient Phone Calls—Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.
• Check-In Patients at Front Desk—Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk.
• Other Billing Projects—Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers. Performs other duties as assigned.

Skills

Two years experience in medical office

Interpersonal and communication skills

Ability to multi-task

Knowledge of HIPAA guidelines

Data entry and clerical skills

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Job description

Texas A&M University Health Science Center in Bryan, Texas, is seeking a Medical Receptionist I to greet patients and visitors, answer calls for scheduling appointments, and route inquiries to the appropriate clinical staff. The role includes data entry into the Electronic Management System and handling billing/insurance processing and inquiries.

Requirements include a high school diploma or equivalent and at least two years of experience in a medical office setting.