Medical Receptionist

Texas A&M University; Bryan (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas A&M University Health Science Center in Bryan, Texas, is seeking a Medical Receptionist I to greet patients and visitors, answer calls for scheduling appointments, and route inquiries to the appropriate clinical staff. The role includes data entry into the Electronic Management System and handling billing/insurance processing and inquiries.

Requirements include a high school diploma or equivalent and at least two years of experience in a medical office setting.

Qualifications

• High school diploma or equivalent.
• Two years of experience in medical office, hospital, nursing home, or home health setting.
• Must be skilled in the operations of a medical office.
• Working knowledge of word processing software.
• Basic computer and typing skills.
• Interpersonal and communication skills.
• Ability to plan and organize effectively.
• Knowledge of HIPAA guidelines.
• Ability to multi-task and work cooperatively with others.

Responsibilities

• Patient Phone Calls—Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.
• Check-In Patients at Front Desk—Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk.
• Other Billing Projects—Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers. Performs other duties as assigned.

Skills

Two years experience in medical office

Interpersonal and communication skills

Ability to multi-task

Knowledge of HIPAA guidelines

Data entry and clerical skills

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Job description

Job TitleMedical Receptionist Agency Texas A&M University Health Science Center Department Primary Care & Rural Medicine Proposed Minimum SalaryCommensurate Job LocationBryan, Texas Job TypeStaff

Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.

What you need to know

Please note: Depending upon the nature of your position, you may be required to receive immunizations (excluding COVID and Flu).

Qualifications:

• High school diploma or equivalent.


• Two years of experience in medical office, hospital, nursing home, or home health setting.

Required Special Knowledge, Skills, and Abilities:

• Must be skilled in the operations of a medical office.


• Working knowledge of word processing software.


• Basic computer and typing skills, keyboarding.


• Interpersonal and communication skills.


• Ability to plan and organize effectively.


• Knowledge of HIPAA guidelines.


• Ability to multi-task and work cooperatively with others.

Preferred Qualifications:

• Two years’ experience in general office or personnel operations including one year experience working within a medical office.


• Prior EHR experience.


• Familiarity with electronic medical record systems.


• Fluent in Spanish.

Responsibilities:

• Patient Phone CallsHandle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.


• Check-In Patients at Front DeskVerify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk.


• Other Billing ProjectsVarious projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers. Performs other duties as assigned.

Why Texas A&M University?

Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month Automatic enrollment in theTeacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistancefor completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees.

Equal Opportunity/Veterans/Disability Employer.

The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M‑Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees. External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.