Patient Services Scheduler – Medical Office EMR Expert

HEART OF CENTRAL TEXAS INDEPENDENT LIVING CENTER INC; Bryan (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental insurance

Disability insurance

Vision insurance

Life insurance

Employee assistance program

Paid Time Off

Holiday Pay

Personal Time Off

Job summary

Heart of Central Texas Independent Living Center Inc. in Bryan, TX is seeking a medical receptionist with prior experience scheduling appointments in a large practice.

The ideal candidate will know ECW EMR, deliver excellent patient service across multiple channels, and be capable of multitasking in a fast-paced setting. Responsibilities include updating patient records, coordinating multiple appointments and testing, handling insurance referrals, and supporting other departments as needed.

Qualifications

• Minimum of one year experience in a medical office on an EMR system.
• Experience with insurance benefits/referrals/authorizations.
• Experience as a medical receptionist or scheduling in a large practice.
• Bilingual abilities are a plus.

Responsibilities

• Update and record patient information in EMR at every encounter.
• Schedule patient appointments and coordinate testing.
• Manage multiple doctors' schedules and referrals.
• Explain insurance benefits and authorizations to patients.
• Scan/index documents and maintain organized records.
• Maintain strong oral and written communication with patients and staff.
• Adapt to a fast-paced environment and take directives from staff.

Skills

Customer service

Scheduling appointments

EMR experience

ECW familiarity

Bilingual

Communication skills

Organization

Team coordination

Tools

ECW EMR

Microsoft Office

Job description

Heart of Central Texas Independent Living Center Inc. in Bryan, TX is seeking a medical receptionist with prior experience scheduling appointments in a large practice.

The ideal candidate will know ECW EMR, deliver excellent patient service across multiple channels, and be capable of multitasking in a fast-paced setting. Responsibilities include updating patient records, coordinating multiple appointments and testing, handling insurance referrals, and supporting other departments as needed.