Medical Front Desk & Scheduling Specialist

Eye Consultants of Atlanta PC; Atlanta (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Eye Consultants of Atlanta is seeking a friendly medical receptionist to greet patients, collect demographics and insurance information, post daily payments, and balance cash drawers, while answering multi-line phones and guiding callers.

Responsibilities include Check In, Check Out, and Appointment Scheduling: verify benefits, collect balances, schedule and remind patients, and ensure data entered in NextGen and EMA with Phreesia reconciliation.

Qualifications

• Excellent communication, organizational and time management skills.
• Customer service, computer, and telephone skills.
• Meticulous attention to detail.

Responsibilities

• Greet patients at check-in, collect demographics and insurance information, and post daily payments.
• Verify insurance benefits and eligibility; balance daily receipts and reconcile batches.
• Handle check-out duties: schedule follow-up appointments and provide receipts.
• Answer multi-line phones and direct patient needs; remind patients of upcoming appointments.
• Maintain schedules for multiple doctors and respond to voicemails in a timely manner.

Skills

Communication

Organization

Time management

Customer service

Phone skills

Computer skills

Tools

NextGen

EMA

Phreesia

Job description

Eye Consultants of Atlanta is seeking a friendly medical receptionist to greet patients, collect demographics and insurance information, post daily payments, and balance cash drawers, while answering multi-line phones and guiding callers.

Responsibilities include Check In, Check Out, and Appointment Scheduling: verify benefits, collect balances, schedule and remind patients, and ensure data entered in NextGen and EMA with Phreesia reconciliation.