Medical Front Desk & Patient Care Specialist

Georgia Retina; Cartersville (GA); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

401k with Match

HSA/FSA

Telemedicine

Generous PTO Package

Employee Discounts

Employee Assistance Program

Group Life/AD&D

Short Term Disability

Long Term Disability

Descrizione del lavoro

Georgia Retina seeks a Front Desk Associate to warmly welcome patients, verify appointments, collect documents, and manage scheduling in a busy ophthalmology practice. You will verify insurance, collect co-pays, and document details in the practice system while maintaining HIPAA standards and delivering excellent customer service.

Join a large retina-focused group with multiple metro locations; this on-site role emphasizes accuracy, teamwork, and patient-centered communication in a fast-paced

Competenze

• High School Diploma or equivalent.
• Excellent interpersonal and communication skills.
• Attention to detail for accurate data entry and insurance checks.
• Ability to multitask in a fast-paced medical front desk environment.
• Knowledge of HIPAA/privacy requirements.
• Strong cash handling and basic math abilities.
• Excellent customer service and problem-solving abilities.

Mansioni

• Greets patients, verifies appointment details, and checks them in/out.
• Collects documents (ID, insurance cards, referrals) as needed.
• Books, confirms, and reschedules appointments; answers inquiries.
• Verifies insurance eligibility and benefit coverage for visits and tests.
• Collects co-pays and balances; records in practice management system.
• Explains billing procedures and collects payments when applicable.
• Performs accurate data entry and maintains chart prep before clinic.
• Fulfills medical records requests and supports recall/reminder processes.
• Relays messages between patients and clinical staff; maintains HIPAA compliance.
• Keeps reception area clean and welcoming; handles packages and deliveries.
• Onboards new front desk staff and participates in team meetings.

Conoscenze

Interpersonal skills

Data entry accuracy

Insurance verification

Multitasking

HIPAA compliance

Customer service

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Georgia Retina seeks a Front Desk Associate to warmly welcome patients, verify appointments, collect documents, and manage scheduling in a busy ophthalmology practice. You will verify insurance, collect co-pays, and document details in the practice system while maintaining HIPAA standards and delivering excellent customer service.

Join a large retina-focused group with multiple metro locations; this on-site role emphasizes accuracy, teamwork, and patient-centered communication in a fast-paced