Medical Front Desk & Scheduling Specialist

Retina Consultants of South Carolina; Greenville (SC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401K plan

Long-term disability insurance

Life insurance

Educational benefits

Uniform stipends

Paid holidays

Paid time off

Job summary

Retina Consultants of South Carolina is seeking an experienced front desk receptionist to manage patient check-ins, phones, scheduling, and payments in our Greenville office. The role emphasizes independence, attention to detail, and quick learning of new processes.

You will report to the Front Office Manager and support multiple locations as needed. The position requires strong communication, confidentiality, and proficiency with EMR software, along with accurate data entry and coordination

Qualifications

• Requires accuracy and ability to follow office policies.
• Ability to work both independently and with a team.
• Experience using EMR systems and handling payments.
• Strong communication and confidentiality in a clinical setting.

Responsibilities

• Greet and check in/out patients promptly and professionally.
• Answer and route phone calls; schedule and reschedule appointments.
• Collect copays, deductibles, and patient balances; issue receipts.
• Verify demographics and insurance information; obtain signatures as needed.
• Maintain cash drawer and prepare daily reconciliations.
• Maintain patient confidentiality and communicate changes to management.
• Coordinate with physicians and front desk staff on scheduling.
• Travel to other office locations as needed.
• Assist other front desk staff and manage routine information requests.

Skills

Attention to detail

Independent work

Excellent communication

Multi-tasking

Computer proficiency

EMR software experience

Education

High school diploma or GED

Tools

EMR software

Copier machines

Word processing

Job description

Retina Consultants of South Carolina is seeking an experienced front desk receptionist to manage patient check-ins, phones, scheduling, and payments in our Greenville office. The role emphasizes independence, attention to detail, and quick learning of new processes.

You will report to the Front Office Manager and support multiple locations as needed. The position requires strong communication, confidentiality, and proficiency with EMR software, along with accurate data entry and coordination