Medical Front Desk & Scheduling Specialist

St. Mary's Health Care System; Athens (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Mary’s Health Care System in Athens, GA is seeking a full-time Call Center/Front Desk Associate to support appointment scheduling, referral coordination, and patient check-in/check-out.

The role requires accurate data entry, insurance verification, and friendly, professional service at the front desk. You will greet patients, route calls, and assist with basic billing inquiries while maintaining EMR familiarity (Meditech) and Microsoft Office skills.

Qualifications

• Education: High school graduate or GED required.
• Experience: Minimum of 1 year front office and/or medical records experience in physician office or similar setting required.
• Basic familiarity with EMR systems and MS Office; knowledge of medical terminology; strong interpersonal and customer service skills.

Responsibilities

• Greet patients and visitors; assist with front desk duties as needed.
• Secure accurate insurance and demographic information for entry into computer systems.
• Answer and route incoming calls; schedule appointments and referrals.
• Assist with patient check-out and scheduling of diagnostic procedures; perform medical records filing, scanning, and send-outs as required.

Skills

Front desk customer service

Interpersonal communication

Data entry

Phone etiquette

Education

High school diploma or GED

Tools

EMR systems

Meditech

Microsoft Office

Job description

St. Mary’s Health Care System in Athens, GA is seeking a full-time Call Center/Front Desk Associate to support appointment scheduling, referral coordination, and patient check-in/check-out.

The role requires accurate data entry, insurance verification, and friendly, professional service at the front desk. You will greet patients, route calls, and assist with basic billing inquiries while maintaining EMR familiarity (Meditech) and Microsoft Office skills.