Medical Front Desk & Scheduling Specialist

Mercy Health Corporation; Lake Geneva (WI); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

Paid time off

Job summary

Mercyhealth in Wisconsin is seeking a friendly Medical Receptionist to handle clerical duties, schedule appointments in Epic, register patients, collect payments, and maintain patient privacy. This role supports front desk operations and ensures smooth daily workflows in a busy healthcare setting.

We value strong communication skills, basic medical terminology knowledge, and reliable teamwork. A high school diploma is preferred, and Epic experience is beneficial.

Qualifications

• High school diploma or equivalent preferred.
• Previous medical reception or reception experience preferred.

Responsibilities

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel.
• Schedules patient appointments and registers patients in Epic.
• Collects co-payments and posts payments in Epic.
• Welcomes on-site visitors and maintains lobby areas.
• Performs cashiering, daily closing, and cash handling processes.

Skills

Telephone etiquette

Interpersonal skills

Customer service

Basic medical terminology

Keyboard skills

Education

High school diploma

Tools

Epic

Job description

Mercyhealth in Wisconsin is seeking a friendly Medical Receptionist to handle clerical duties, schedule appointments in Epic, register patients, collect payments, and maintain patient privacy. This role supports front desk operations and ensures smooth daily workflows in a busy healthcare setting.

We value strong communication skills, basic medical terminology knowledge, and reliable teamwork. A high school diploma is preferred, and Epic experience is beneficial.