Medical Front Desk & Scheduling Specialist

Alliance Family Health Center Inc; Alliance (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Alliance Family Health Center, Inc. is seeking a Clerical Specialist to ensure smooth patient flow, greet visitors, answer calls, and schedule appointments and referrals in Alliance, OH.

This role supports the front desk and collaborates with leadership to improve scheduling efficiency. The ideal candidate will have clinic office experience, proficiency with medical terminology, billing and coding basics, and strong computer skills (MS Word, Excel, PowerPoint).

Qualifications

• Certification or diploma in Medical Office Administration/Assistant program or equivalent preferred.
• Medical front office experience preferred.
• Knowledge and experience in medical terminology, billing and coding is required.
• Demonstrated skill in computer applications.

Responsibilities

• Answer incoming calls with warm, outgoing etiquette.
• Verify and collect patient demographic and insurance information.
• Registers and schedules patients in the EHR; develop scheduling improvements.
• Collect co-pays and patient payments.
• Practice Management Super user for the EHR.
• Prepare and send patient correspondence and new patient information.
• Verify insurance eligibility/benefits prior to appointments.
• Assist in training and orienting new clerical staff.
• Maintain electronic medical records and scan documents.
• Promote positive provider, organization and community relationships.
• Check emails daily.
• Perform other duties as required.

Skills

MS Word

Excel

PowerPoint

Medical terminology

Medical billing

Medical coding

Clerical tasks

Communication skills

Teamwork

Initiative

Judgment

Education

Medical Office Administration/Assistant program

High school diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

Alliance Family Health Center, Inc. is seeking a Clerical Specialist to ensure smooth patient flow, greet visitors, answer calls, and schedule appointments and referrals in Alliance, OH.

This role supports the front desk and collaborates with leadership to improve scheduling efficiency. The ideal candidate will have clinic office experience, proficiency with medical terminology, billing and coding basics, and strong computer skills (MS Word, Excel, PowerPoint).