Patient Access Scheduler — Medical Office

SilkRoad; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler in Manhattan, Chelsea to perform front-end administrative duties, greet patients, answer calls, and schedule appointments. The role supports practice operations and requires strong customer service and confidentiality.

This full-time position emphasizes accurate data entry, HIPAA compliance, and teamwork within the NYU Langone Health network, with opportunities to contribute to patient access and scheduling efficiency.

Qualifications

• High School Diploma is required and must be maintained.
• Excellent organizational, interpersonal and verbal and written communication skills are required.
• Light, accurate keyboarding skills are expected; familiarity with scheduling systems is a plus.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages; routes inquiries to appropriate contact.
• Maintains confidentiality and adheres to HIPAA and ROI procedures.
• Interacts with physicians, nurses and staff to coordinate patient access and scheduling.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Keyboarding

Education

High School Diploma

Tools

Word processing

Spreadsheet

Database

Internet applications

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler in Manhattan, Chelsea to perform front-end administrative duties, greet patients, answer calls, and schedule appointments. The role supports practice operations and requires strong customer service and confidentiality.

This full-time position emphasizes accurate data entry, HIPAA compliance, and teamwork within the NYU Langone Health network, with opportunities to contribute to patient access and scheduling efficiency.