Intake & Scheduling Coordinator

NYU Langone Hospitals; Town of Riverhead, Northern (NY, KY); Hybrid; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler, FGP to perform front-end administrative tasks that support practice operations. The role involves greeting patients, answering calls, scheduling appointments and handling non-clinical communications.

Qualified candidates will have a High School Diploma and strong organizational, interpersonal and communication skills, with experience in a busy clinical setting preferred.

Qualifications

• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required.
• Light, accurate keyboarding skills required.
• Ability to complete multiple tasks efficiently and thrive in a team environment which pursues a positive patient care experience.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; reviews confirmations and manages waitlists.
• Obtains authorizations for services; answers calls and takes messages; routes questions to the appropriate contact.
• Prepares standard letters and forms; supports physician and practice staff; maintains professional relationships.
• Executes greeting and intake tasks; promotes patient access and MyChart enrollment; manages patient communications and scheduling scripts.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Tools

EPIC

MyChart

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler, FGP to perform front-end administrative tasks that support practice operations. The role involves greeting patients, answering calls, scheduling appointments and handling non-clinical communications.

Qualified candidates will have a High School Diploma and strong organizational, interpersonal and communication skills, with experience in a busy clinical setting preferred.