Medical Front Desk Receptionist

Oliver Family Healthcare; Indianapolis (IN); On-site; USD 22,000 - 25,000; Full time

Job summary

Oliver Family Healthcare in Indianapolis, IN is hiring a Full-time Medical Front Office Specialist. The role handles phones, patient messages, scheduling, patient check-in/out, billing data entry, and insurance verification.

Spanish language ability is a plus, and prior Medical Front Office experience is required. The ideal candidate will deliver high customer service with a professional appearance and excellent communication.

Qualifications

• Experience in medical front office required.
• Knowledge of insurance networks and the ability to verify insurance and benefits.
• Spanish language skills are a plus.

Responsibilities

• Answer telephones
• Take patients messages
• Handle prescription refill requests
• Make appointments
• Greet patients as they enter office
• Register, gather demographics, verify insurance coverage and benefits
• Collect balances on account and check out after visit, collect any deductibles and/or co-insurance
• Make follow up appointments

Skills

Customer service

Phone etiquette

Scheduling

Communication

Billing data entry

Insurance verification

Bilingual Spanish

Job description

Medical Front Desk Receptionist

Oliver Family Healthcare Indianapolis, Indiana, United States

About this position

Full time Medical Front Office Specialist position in a fast-paced Family Practice.

Must have a high level of customer service experience with professional appearance, and excellent communication skills.

This position involves heavy phone volume, taking patient messages, scheduling, collecting co-pays, and billing data entry with insurances/demographics.

Previous experience with insurance verification and benefits is required.

Only applicants with previous Medical Front Office experience will be considered.

Spanish speaking a plus.

Responsibilities and Duties

• Answer telephones
• Take patients messages
• Handle prescription refill requests
• Make appointments
• Greet patients as they enter office
• Register, gather demographics, verify insurance coverage and benefits
• Collect balances on accountCheck patients out after their visit, collect any deductibles and/or co-ins due
• Make follow up appointments

Qualifications and Skills

To be considered applicants should have recently worked in a medical front office. The ideal applicant will have knowledge of insurance networks and the ability to verify insurance and benefits with an understanding of deductibles and co-insurance.

Salary Information

$16 - $18Hourly Wage