Medical Front Desk Receptionist

Argus Dental & Vision, Inc; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Argus Dental & Vision, Inc. is seeking a Full-time Medical Front Office Specialist for its Indianapolis, IN office. The role requires professional appearance, excellent communication, and strong customer service, with heavy phone volume and patient interaction.

Candidates must have medical front office experience and be proficient in verifying insurance benefits and networks. Spanish language skills are a plus and welcomed to support our diverse patient base.

Qualifications

• Recent medical front office experience preferred.
• Knowledge of insurance networks and benefits verification.
• Strong customer service, professional appearance and communication.
• Spanish language skills are a plus.

Responsibilities

• Answer telephones and take patient messages.
• Schedule appointments and greet patients at check-in.
• Register patients and verify insurance coverage and benefits.
• Collect co-pays and balances; enter billing data.
• Process prescription refill requests and follow up as needed.
• Schedule follow-up appointments and check-out after visits.
• Verify deductibles and coinsurance as applicable.

Skills

Customer service

Phone handling

Communication skills

Spanish language

Tools

Insurance verification systems

Job description

Full time Medical Front Office Specialist position in a fast-paced Family Practice.

Must have a high level of customer service experience with professional appearance, and excellent communication skills.

This position involves heavy phone volume, taking patient messages, scheduling, collecting co-pays, and billing data entry with insurances/demographics.

Previous experience with insurance verification and benefits is required.

Only applicants with previous Medical Front Office experience will be considered.

Spanish speaking a plus.

Responsibilities and Duties

• Answer telephones
• Take patients messages
• Handle prescription refill requests
• Make appointments
• Greet patients as they enter office
• Register, gather demographics, verify insurance coverage and benefits
• Collect balances on account
• Check patients out after their visit, collect any deductibles and/or co-ins due
• Make follow up appointments

Qualifications and Skills

To be considered applicants should have recently worked in a medical front office. The ideal applicant will have knowledge of insurance networks and the ability to verify insurance and benefits with an understanding of deductibles and co-insurance.