Medical Front Desk: Insurance Verifications & Scheduling

Oliver Family Healthcare; Indianapolis (IN); On-site; USD 22,000 - 25,000; Full time

Job summary

Oliver Family Healthcare in Indianapolis, IN is hiring a Full-time Medical Front Office Specialist. The role handles phones, patient messages, scheduling, patient check-in/out, billing data entry, and insurance verification.

Spanish language ability is a plus, and prior Medical Front Office experience is required. The ideal candidate will deliver high customer service with a professional appearance and excellent communication.

Qualifications

• Experience in medical front office required.
• Knowledge of insurance networks and the ability to verify insurance and benefits.
• Spanish language skills are a plus.

Responsibilities

• Answer telephones
• Take patients messages
• Handle prescription refill requests
• Make appointments
• Greet patients as they enter office
• Register, gather demographics, verify insurance coverage and benefits
• Collect balances on account and check out after visit, collect any deductibles and/or co-insurance
• Make follow up appointments

Skills

Customer service

Phone etiquette

Scheduling

Communication

Billing data entry

Insurance verification

Bilingual Spanish

Job description

Oliver Family Healthcare in Indianapolis, IN is hiring a Full-time Medical Front Office Specialist. The role handles phones, patient messages, scheduling, patient check-in/out, billing data entry, and insurance verification.

Spanish language ability is a plus, and prior Medical Front Office experience is required. The ideal candidate will deliver high customer service with a professional appearance and excellent communication.