Medical Front Desk & Pre-Admission Coordinator

Confluence Health; Wenatchee (WA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Accounts & Health S�

Paid Time Off

Generous Retirement Plans

Life Insurance

Long-Term Disability

Tuition Reimbursement

Employee Assistance Program

Adoption Assistance

Shift Differential

Job summary

Confluence Health in Wenatchee, Washington, seeks a courteous receptionist to greet patients and visitors, direct them to the appropriate staff, and provide outstanding service in a busy practice.

You will act as a liaison between patients and medical support staff, schedule appointments, verify insurance and demographics, collect co-pays, and help ensure accurate billing while maintaining CPR certification.

Qualifications

• Ability to communicate effectively in English, verbally and in writing.
• Typing skills at least 35 wpm.
• Basic computer skills.

Responsibilities

• Greet patients and visitors, coordinating with providers for smooth flow.
• Schedule, cancel, and reschedule appointments and manage waitlists.
• Answer phones and provide excellent customer service.
• Operate general office equipment.
• Verify billing, demographics, and insurance information; code new insurance.
• Obtain waivers for non-covered services; confirm referrals when required.
• Collect co-pays and payments; explain policies to patients.
• Balance cash drawer and perform basic arithmetic.
• Maintain Basic Life Support (CPR) certification and perform other duties as assigned.

Skills

Communication skills

Typing at 35 wpm

Basic computer skills

Education

High school diploma or GED

Job description

Confluence Health in Wenatchee, Washington, seeks a courteous receptionist to greet patients and visitors, direct them to the appropriate staff, and provide outstanding service in a busy practice.

You will act as a liaison between patients and medical support staff, schedule appointments, verify insurance and demographics, collect co-pays, and help ensure accurate billing while maintaining CPR certification.