Medical Front Desk & Patient Services Specialist

Spire Orthopedic Partners; Tyngsborough (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Excellent growth and advancement

Dynamic environment

Diverse network of practitioners

Broad infrastructure of tools and 프로그램

Job summary

Spire Orthopedic Partners is seeking a friendly and organized medical receptionist to join our office team. You will handle front-desk duties, verify insurance, collect copays, and ensure charts and test results are ready for patient visits, while maintaining HIPAA standards.

The role requires at least a high school diploma and strong communication skills. Healthcare experience is preferred; familiarity with Athena/Centricity or Medi-Tech is a plus.

Qualifications

• High School diploma or equivalent required.
• One-year medical office experience preferred.
• Knowledge of HIPAA and other regulatory policies.
• Knowledge of Insurance regulations, policies, and procedures.
• Knowledge of medical office procedures and terminology.
• Experience with electronic medical systems is a plus (Athena/Centricity, Medi-Tech).
• Strong verbal and written communication; extensive customer service experience.

Responsibilities

• Answering and triaging incoming calls.
• Check in patients for appointments (verify insurance, referrals, demographics).
• Covering charts (lab results, test results).
• Verify insurance eligibility.
• Collect copayments and balances.
• Verify that test results and notes are available for appointments.
• Escort patients to exam rooms as needed.
• Cover coworkers’ vacation/sick time.
• Perform closing tasks in the office every other week.
• Other duties as assigned by managers and leads.

Skills

Telephone etiquette

Strong communication

Multi-tasking

Customer service experience

Computer skills

Education

High School diploma or equivalent

Tools

Athena/Centricity

Medi-Tech

Job description

Spire Orthopedic Partners is seeking a friendly and organized medical receptionist to join our office team. You will handle front-desk duties, verify insurance, collect copays, and ensure charts and test results are ready for patient visits, while maintaining HIPAA standards.

The role requires at least a high school diploma and strong communication skills. Healthcare experience is preferred; familiarity with Athena/Centricity or Medi-Tech is a plus.