Bilingual Front Desk & Patient Services Specialist

Tenet Healthcare; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

$500 Sign On Bonus

Job summary

Tenet Healthcare is seeking a non-exempt medical office associate to manage front desk functions in a physician practice located in San Antonio, TX. Responsibilities include greeting patients, handling phones, scheduling, check-in/out, data entry, insurance verification, and patient portal enrollment.

A high school diploma or GED is required; completion of a medical office assistant program is preferred, with a healthcare admin certification also preferred.

Qualifications

• High school diploma or GED required.
• Medical office assistant program preferred.
• Healthcare management/administration certification preferred.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, making, confirming, and rescheduling appointments when necessary.
• Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.
• Assist in checking out patients and assist them with referral processing and scheduling.
• Collect co-pays and post charges.
• Perform charge entry and patient balance processing.
• Distribute information to patients regarding office policies, procedures, and information about the practice.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Phone etiquette

Data entry

Education

High school diploma/GED

Medical office assistant program preferred

Healthcare management/administration certification preferred

Job description

Tenet Healthcare is seeking a non-exempt medical office associate to manage front desk functions in a physician practice located in San Antonio, TX. Responsibilities include greeting patients, handling phones, scheduling, check-in/out, data entry, insurance verification, and patient portal enrollment.

A high school diploma or GED is required; completion of a medical office assistant program is preferred, with a healthcare admin certification also preferred.