Medical Front Desk & Patient Services Specialist

Bay State Physical Therapy; Oakland Vale (MA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Career growth opportunities

Professional development

Meaningful work helping patients

Team-oriented culture

Zusammenfassung

Bay State Physical Therapy in Saugus, MA is hiring a Medical Receptionist to welcome patients, manage scheduling, verify insurance, and handle front-desk operations. You will maintain accurate records, assist with referrals and authorizations, and support billing tasks in a fast-paced outpatient clinic.

The role emphasizes strong communication, organization, and the ability to multitask while delivering compassionate patient service in a collaborative team environment.

Qualifikationen

• Experience in a medical office or front desk role is required.
• Knowledge of insurance verification and patient financial responsibilities is preferred.
• Strong communication and customer service skills are essential.
• Excellent organization and attention to detail are required.
• Ability to multitask in a fast-paced environment.

Aufgaben

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Kenntnisse

Customer Service

Communication

Organizational Skills

Multitasking

Ausbildung

High School Diploma or equivalent

Tools

Scheduling software

Billing software

EHR systems

Jobbeschreibung

Bay State Physical Therapy in Saugus, MA is hiring a Medical Receptionist to welcome patients, manage scheduling, verify insurance, and handle front-desk operations. You will maintain accurate records, assist with referrals and authorizations, and support billing tasks in a fast-paced outpatient clinic.

The role emphasizes strong communication, organization, and the ability to multitask while delivering compassionate patient service in a collaborative team environment.